Privacy Policy

Last updated: January 15, 2025

At Synergy Access Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

  • • Name and contact details
  • • Company information
  • • Email addresses and phone numbers
  • • Billing and shipping addresses
  • • Technical specifications and requirements

Technical Information

  • • IP addresses and device information
  • • Browser type and version
  • • Pages visited and time spent
  • • Cookies and tracking data
  • • Website usage analytics

How We Use Your Information

Primary Purposes

  • • Provide and maintain our services
  • • Process orders and fulfill requests
  • • Communicate with you about products and services
  • • Improve our website and user experience
  • • Ensure security and prevent fraud

Service Delivery

We use your information to provide technical support, process installations, and deliver maintenance services for our security systems.

Communication

We may contact you regarding product updates, service notifications, and important information about your security systems.

Data Protection & Security

Security Measures

  • • Encryption of sensitive data in transit and at rest
  • • Regular security audits and vulnerability assessments
  • • Access controls and authentication protocols
  • • Employee training on data protection
  • • Incident response and breach notification procedures

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Services

We may use trusted third-party services for analytics, payment processing, and customer support, all bound by strict confidentiality agreements.

Your Rights & Choices

Access & Control

  • • Request access to your personal data
  • • Correct inaccurate information
  • • Request deletion of your data
  • • Object to processing of your data
  • • Data portability rights

Communication Preferences

  • • Opt-out of marketing communications
  • • Manage cookie preferences
  • • Control tracking and analytics
  • • Update contact preferences
  • • Unsubscribe from newsletters

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.

Essential Cookies

Required for basic website functionality and security features.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to deliver relevant advertisements and content.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

Privacy Questions?

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

business@synergy-access.com
+91 99993 39265

Address

Synergy Access Pvt. Ltd.
B-103, Sector-2
Noida, 201301
India