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We're Here to Help

Our support team is dedicated to assisting you with any questions, issues, or guidance you need regarding our products and solutions.

Support Team

MAINTENANCE SERVICES

Synergy Access provides a comprehensive array of maintenance services and on-site training. We recommend opting for a maintenance contract post-warranty for continuous access to Synergy's support services. Choose from monthly, quarterly, or semi-annual maintenance plans to suit your specific needs. If you're not covered under a contract, we offer chargeable on-site visits to diagnose issues and provide your team with the necessary solutions to restore your system's optimal performance.

TECHNICAL SUPPORT

Have queries about your Synergy-provided equipment? Reach out to our responsive technical support team available around the clock, any day of the week. To explore how a Synergy Certified Technician can assist in diagnosing your equipment, contact us via the provided email addresses or fill out the support form on this page. A representative will promptly get in touch to address your concerns related to installation, maintenance, hardware issues. We're here to ensure your automation, access control, and security systems function flawlessly.

Send Us a Message

We'd love to hear from you. Fill out the form below and our team will get back to you as soon as possible.

Contact Information

Office Location

Head Office

B-103
Sector-2 Noida,
201301, India

Directions

5 minutes from Sector 15 Metro Station

Business Hours

Monday - Friday:9:00 AM - 6:00 PM
Saturday:10:00 AM - 4:00 PM
Sunday:Closed

Frequently Asked Questions

How do I request technical support?

You can email us at business@synergy-access.com or call our helpline for immediate assistance.

What is the response time for support queries?

We aim to respond to all queries within 24 hours during business days.

Do you provide on-site assistance?

Yes, we offer on-site support for installation, maintenance, and urgent repairs. Please contact us to schedule a visit.